Case Studies
IT SOLUTIONS & SERVICES FOR YOUR OXFORD COMPANY
By choosing the right solution, you can significantly reduce downtime, maintain productivity and keep your business running.
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Why Choose Kamarin For Your IT Solutions Partner?
To thrive in any industry, you must get it done, fast and better than everybody else. A robust IT solution can give you this ability. With the constantly evolving world of cyber security threats, your entire infrastructure must be a robust and secure IT security framework, blocking all threats from accessing your network, files and devices.
Since 1991, we have partnered with companies to built the best-quality IT solutions and security. Most importantly, aligning IT solutions to existing business processes. Want to know the best route for your business? Speak to one of our specialists, on 0800 0433 106.
98%
Customer Retention Rate
99%
Customer Satisfaction Rate
16min
Average Fix-Time
SLA
1-Hour Response-Time, 8-Hour Fix-Time
Why Choose Kamarin For IT Support?
To thrive in any industry, you must get it done, fast and better than everybody else. A robust IT solution can give you this ability. With the constantly evolving world of cyber security threats, your entire infrastructure must be a robust and secure IT security framework, blocking all threats from accessing your network, files and devices.
Since 1991, we have partnered with companies to built the best-quality IT solutions and security. Most importantly, aligning IT solutions to existing business processes. Want to know the best route for your business? Speak to one of our specialists, on 0800 0433 106.
98%
Customer Retention Rate
16min
Average Fix-Time
99%
Customer Satisfaction Rate
SLA
1-Hour Response-Time, 8-Hour Fix-Time
What Our Support Customers Have to Say
“Very happy with service prompt and follow-up call to see if evertyhing was ok. What more can you ask for? :)”by Nila Mistry, Colop, West Midlands
“We really feel like we are working in partnership with Kamarin. They understand our goals and understand our growth plans.”by Lizzie Dunford, Chiltern Open Air Museum, Buckinghamshire
“I really appreciate all the extra support. You have gone above and beyond.”by Rowland Hogg, CAMS Fire & Security PLC, Hertfordshire
Our IT Solutions
IT Support
- 1-hour guaranteed response to all enquiries
- 16-min average fix-time
- 99% customer satisfaction
- Microsoft® accredited helpdesk
- Service Level Agreement with your efficiency in mind
Managed IT Solutions
- Hassle-free services – you don’t have to do anything!
- Fully managed support
- 24/7 remote monitoring
- Dedicated resource for your business
- Proactive essential maintenance
Why We’re An Excellent IT Partner
We Are Proactive
A proactive IT company that always thinks ahead, looking for the best solutions for your business to give you the best return on your IT investment.
We Are Trustworthy
IT is constantly evolving and can be confusing to anyone. With over 25-years’ experience, we provide unbiased advice and will always find the best solution for you.
We Deliver Fast Response Times
Some of the fastest response times around! We know that long, frustrating response times are a bottle-neck to your efficiency. We therefore pride ourselves on our 16-min average fix-time.
Our Service Level Agreement
Our SLA is designed for your efficiency. We guarantee a 1-hour response to all enquiries and aim to fix all problems within 8-hours. All business critical faults are escalated to our Directors and a response of 15-minutes is guaranteed.
Communication is Key
To get you back up and running asap, we guarantee a 1-hour response (although we average 20-min) to all enquiries, no matter the size of the issue.
We Are a Forward-Thinking Business
Don’t let a lack of IT knowledge hold you back. Whatever your growth strategy, we provide the best, most reliable and scalable technology.
Meet The Team
George Smith
Managing Director
George is responsible for the overall strategy of Kamarin Computers, ensuring that we achieve our overall vision, mission and goals as a company.
Tony Pearson
Operations Director
Tony oversees all operational aspects of the business to make sure that our high levels of customer service are achieved at all times.
James Royle
IT Sales Lead
James works closely with and ensures that all of Kamarin’s IT customers receive the best solutions to match their company’s growth plans.
Rachelle Gray
Technical Services Manager
Rachelle heads up the support side of our business by managing the IT and software support teams. She aims to ensure that our service level agreement is always met.
Ryan Garlick
IT Support Team Leader
Ryan facilitates our award-winning IT Support team by monitoring and supporting our customer service goals whilst providing an escalation route for customer queries.
Our Values
Passionate
Trustworthy
Forward-thinking
The way that we act and behave every day influences our reputation, our service and the culture we create. Everyone at Kamarin Computers embraces our values in everything they do, whether dealing with customers, colleagues or suppliers.
About Kamarin Computers
Kamarin Computers is an award-winning provider of business IT and software solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency.
Our service is second to none, and our rich portfolio includes everything from integrated EPOS solutions, IT networks, PCs, tablets, connectivity and cyber security deterrents, through to industry-specific business applications. Complete consultation, expert implementation and highly-accredited support and aftercare come as standard.
IT Solutions
Cyber Security
Accounts & Business Software
EPOS Solutions
Communications