Coronavirus (COVID-19) Announcement and Customer Support Plan
In the light of recent developments related to Coronavirus (COVID-19) we would like to reassure our customers that our plan is to continue to operate all of our services as normal, within the restrictions and advice provided by the government. We have already implemented enhanced hygiene and visitor policies throughout our offices and have a tested remote working plan, if required, for all members of staff.
A number of our staff already work from home, or remotely, on a regular basis and all of our IT systems and software allow us to roll out a full home working procedure to all members of staff if required. Both our phone system and our helpdesk software are cloud based allowing us to operate our support desks as normal and without any expected interruption.
As a reminder, you can find all relevant support numbers, including direct dials to each support team, on our website here – https://www.kamarin.co.uk/contact-us/
Unless advised otherwise, we plan to carry out all of our commitments for installation and project work, but will sensibly use remote working to complete any tasks if we feel it is appropriate. If, for any reason, on-site days need to be changed we will provide as much notice as possible.
During any developments over the next few weeks we will continue to update our website and will post further updates on our social media channels, which are detailed below:
In the meantime, if we can be of any assistance to your own remote working plans then please get in touch.
Kamarin Commputers Ltd