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We know the ways to help you fly with Pegasus

Kamarin Computers has a dedicated Pegasus support team. They’ll get to the bottom of any issues you have, or help you through any difficulties, either by email or on the phone.

 

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Download Pegasus Opera 3 Brochure

Download the Opera 3 brochure to find out more about this Pegasus accounting solution.

Pegasus Centre of Excellence

Pegasus has awarded us Centre of Excellence status in recognition of our ongoing support to Pegasus Opera 3 and Pegasus CIS customers.

Accredited Staff

Our Pegasus support staff members are AAT and Pegasus Accredited. They understand business and they understand accounts, they’re always ready to help you too.

Simply Better Service

With a market leading, clear, and concise service level agreement, you can have peace of mind that you are receiving an industry-leading service from real people.

Frequently Asked Questions

Below are some of the most common questions we are asked by people visiting our website. If you have any other queries that are not answered please contact us.

As a company we work with over 600 customers, looking after a range of IT and software within their organisations. This experience, which has been building over 25 years, has provided us with expertise in a huge number of industries with businesses of all sizes.

We pride ourselves on our levels of customer support and invest heavily in staff training to ensure our support teams know more than just the products they are advising on. In our IT teams our staff are Microsoft accredited as a minimum requirement and our Sage and Pegasus teams are all ATT accredited as a minimum. This helps them to understand the cause of your issues – meaning that they can help offer you solutions, not just fixes.

Our customer service feedback speaks for itself with ‘Very Satisfied’ responses to our feedback forms hitting 99% and above year after year. And with a customer retention rate that averages at around 97% every year (in an industry that typically ranges between 70-85%) we are confident that our service is as high as it can be.

If you would like to contact our support teams please dial 01724 400300 and select from the options to reach the appropriate specialist.
Of course! We have a team of consultants who will sit down with your to discuss your current system and options available to you. There is no charge for consultancy and absolutely no obligation.
Of course! We have a number of experienced consultants with experience of a range of solutions from some of the leading software authors. We can not only help you to create a shortlist of solutions but will match them carefully to your requirements.
Depending on the amount of information we provide we may need to call to you for a brief fact finding conversation. We will ask you some basic information about your business, your requirements and your content details. From there we will pass on your information to the relevant specialist who will contact you within 24 hours (Monday – Friday).

We will then require some time with you to discuss your requirements in depth before coming back to you with our recommendations. In some cases we may need to carry out a site survey to understand your existing system in more detail. There is no charge for our standard pre-sales consultancy services.

We have offices in both Scunthorpe and Hull. Please visit our Scunthorpe office or Hull office page for the correct address, directions and contact details.

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For more information please give us a call on 01733 297 100